Product Defect and Liability
Products and appliances can fail in many different ways and can give rise in some situations to personal injury and in other cases a dispute between parties in contract. Investigation of disputes involving product failure or non conformance/compliance will usually involve an inspection by a qualified engineer and may also involve detailed laboratory examination e.g. metallurgical analysis if some metal component has failed in service. The latter work is usually sub-contracted and laboratory analysis reports will append our own reports in cases of this type.
As with all our areas of expertise the engineer with the most or relevant expertise will be appointed to investigate and report. If need be there can be an multi-disciplinary approach if the situations requires more than area of expertise.